Web design, search engine optimisation and Development
If you’re a restaurant owner wondering why customers can’t find your restaurant online while your competitors are packed every night, you’re not alone. The answer often lies in something called SEO – Search Engine Optimisation. Don’t worry if that sounds technical; by the end of this guide, you’ll understand exactly how to get your restaurant ranking at the top of Google searches.
What Is Restaurant SEO and Why Does It Matter?
Restaurant SEO is the process of making your restaurant more visible when people search for dining options in your area. When someone in your neighbourhood searches “best pizza near me” or “Italian restaurant Manchester,” you want your restaurant to appear first.
Here’s the reality: 97% of consumers search online for local businesses, and 46% of all Google searches are looking for local information. If your restaurant doesn’t show up in these searches, you’re missing out on hundreds of potential customers every month.
Think about your own behaviour. When you’re looking for a new restaurant, do you scroll to page 2 of Google? Probably not. Most people click on one of the first three results, which is why ranking #1 can transform your business.
Your Google My Business (GMB) profile is the foundation of restaurant SEO. This free tool from Google is often the first thing potential customers see when they search for your restaurant.
How to Set Up Your GMB Profile:
Start by going to business.google.com and claiming your restaurant. If your business already appears on Google Maps, you’ll need to verify that you’re the owner.
Essential Information to Include:
Write a Compelling Business Description: Your GMB description should be 750 characters of pure customer attraction. Don’t just list what you serve; explain what makes your restaurant special. Instead of “We serve Italian food,” try “Family-run Italian restaurant serving authentic homemade pasta and wood-fired pizzas since 1995.”
Add High-Quality Photos: Photos are crucial for restaurants. Upload images of your best dishes, interior, exterior, and staff. Google recommends at least 3 photos, but successful restaurants often have 20-50 images. Make sure photos are well-lit and showcase your food at its best.
Keywords are the words and phrases people type into Google when looking for restaurants. The key is thinking like your customers, not like a business owner.
Primary Keywords for Your Restaurant:
Long-Tail Keywords (These are Gold):
Use these keywords naturally in your GMB description, website content, and social media posts. Don’t stuff them artificially; Google is smart enough to penalise keyword stuffing.
Your website doesn’t need to be fancy, but it needs to be functional and optimised for local search.
Essential Pages Your Restaurant Website Needs:
Homepage: Include your restaurant name, cuisine type, location, and phone number in the first paragraph. Add your address in the footer of every page.
Menu Page: This is often the most visited page. Include prices if possible, and describe dishes with appetising language. Instead of “Chicken Curry,” write “Aromatic chicken curry slow-cooked with traditional spices.”
About Us Page: Tell your story. Google loves content about local business history, family recipes, and community involvement.
Contact/Location Page: Include your full address, phone number, email, and opening hours. Embed a Google Map showing your location.
Technical Requirements:
Reviews are the lifeblood of restaurant SEO. Restaurants with 50+ positive reviews typically rank higher than those with fewer reviews.
How to Get More Reviews:
Responding to Reviews: Always respond to reviews, both positive and negative. Thank customers for positive reviews and address concerns in negative reviews professionally. Google sees active review management as a sign of a well-run business.
Review Response Templates: For positive reviews: “Thanks [Name], so glad you enjoyed the [specific dish mentioned]. We look forward to serving you again soon!”
For negative reviews: “Hi [Name], thank you for the feedback. We take all concerns seriously and would like to make this right. Please contact us directly at [phone] so we can discuss this further.”
Content creation might sound overwhelming, but it doesn’t have to be complicated. Focus on topics your customers care about.
Content Ideas That Work for Restaurants:
Blog Post Structure: Keep posts between 500-800 words. Include your location and cuisine type naturally throughout. Add photos of the dishes or events you’re writing about.
Citations are mentions of your restaurant’s name, address, and phone number on other websites. Backlinks are when other websites link to your restaurant’s website.
Easy Citation Opportunities:
Getting Backlinks:
SEO isn’t a one-time task; it requires ongoing monitoring and adjustment.
Key Metrics to Track:
Tools to Help You Monitor:
Inconsistent Information: Make sure your restaurant name, address, and phone number are identical across all online platforms.
Ignoring Negative Reviews: Responding professionally to negative reviews often impresses potential customers more than having no negative reviews at all.
Keyword Stuffing: Don’t repeatedly use the same keywords unnaturally. Write for humans, not search engines.
Missing Location Information: Always include your city/area in important content, but do it naturally.
Outdated Information: Keep your hours, menu, and contact information current across all platforms.
Week 1: Claim and fully optimise your Google My Business profile with photos, description, and accurate information.
Week 2: Create or improve your website with the essential pages mentioned above.
Week 3: Start asking for reviews and respond to existing ones. Aim for 2-3 new reviews per week.
Week 4: Create your first piece of local content and submit your restaurant to major directories.
Restaurant SEO isn’t about tricking Google; it’s about making it easy for hungry customers to find and choose your restaurant. Focus on providing accurate information, excellent customer service, and genuine value to your community.
Remember, Local SEO is a marathon, not a sprint. You might not see results immediately, but restaurants that consistently follow these steps typically see significant improvements in online visibility within 3-6 months.
The restaurant down the street isn’t necessarily better than yours – they might just be better at SEO. Now you know how to level the playing field and start attracting the customers your restaurant deserves.