Web design, search engine optimisation and Development
Web Application
Custom CRM Development Company
Build powerful customer relationships with bespoke CRM solutions designed for your business. NetTrackers delivers intuitive systems that streamline sales, enhance service, and drive customer loyalty.
Custom Built
No templates, pure bespoke
Professional Services
Professional Custom CRM Development Services
NetTrackers specialises in custom CRM development for UK businesses seeking competitive advantages through better customer management. We build comprehensive customer relationship management systems that unify sales, marketing, and service operations on one powerful platform.
Our custom CRM development services transform how you manage customer interactions. Whether you're replacing spreadsheets, upgrading outdated systems, or scaling beyond platforms like Salesforce, we deliver solutions designed specifically for your sales processes and customer journey.
As a trusted CRM development company, we combine deep business understanding with technical excellence to create systems that increase conversions, improve customer satisfaction, and provide actionable insights for data-driven growth.
- Bespoke Solutions
- Expert Team
- SEO Optimised
- Scalable
Why Choose NetTrackers for CRM Development
Sales-Focused Solutions
Our bespoke CRM development is built around your sales funnel. Every feature supports lead capture, pipeline management, and deal closure for maximum revenue impact.
User-Friendly Design
Intuitive interfaces your team will actually use. No complex training required—sales reps adopt the system quickly and work more efficiently from day one.
Complete Customization
Build exactly what you need. Custom fields, workflows, automations, and integrations tailored to your unique sales processes and customer journey.
Seamless Integration
Connect with email platforms, marketing tools, accounting software, e-commerce systems, and any business applications critical to your operations.
Mobile CRM Access
Empower field sales teams with native mobile apps. Access customer data, update records, and close deals from anywhere on iOS or Android devices.
Scalable Architecture
Start with core features and expand as you grow. Add users, modules, and functionality without system limitations or expensive upgrades.
Our Services
Our Custom CRM Development Services
Comprehensive CRM development solutions tailored to your business needs
Bespoke CRM Development
Complete custom CRM software development from requirements analysis through deployment. We build systems that match your exact sales and service workflows.
CRM Consulting Services
Strategic guidance on CRM architecture, feature selection, integration approach, and implementation strategy to maximize ROI on your investment.
CRM Customization
Modify existing platforms like Salesforce, HubSpot, or Zoho to match your specific requirements with custom fields, workflows, and automations.
Industry-Specific CRM
Specialized solutions for real estate, healthcare, finance, professional services, retail, and manufacturing with built-in industry best practices.
Sales Force Automation
Automate repetitive sales tasks, including lead assignment, follow-up reminders, quote generation, proposal tracking, and pipeline management.
Marketing Automation Integration
Connect CRM with marketing platforms for seamless lead nurturing, campaign tracking, email automation, and marketing attribution reporting.
Customer Service CRM
Unified systems managing support tickets, service requests, knowledge bases, customer portals, and satisfaction tracking from one platform.
CRM Migration Services
Migrate from legacy systems or other CRM platforms without data loss. We preserve customer history while upgrading functionality and performance.
Our Process
Our Development Process
A proven methodology that delivers exceptional results every time
Business Analysis
Understanding your sales process, customer journey, pain points, and growth objectives. We map workflows and identify automation opportunities.
1-2 weeks
Requirements Definition
Detailed specification of features, integrations, user roles, automations, and reporting needs for your custom CRM development.
2-3 weeks
UX/UI Design
Creating intuitive interfaces that sales teams love. Wireframes and prototypes ensure usability before development begins.
4-8 weeks
Agile Development
Sprint-based development with bi-weekly demos. Core features first, then progressive additions based on priority and feedback.
1-2 weeks
Data Migration
Safely transferring customer data from spreadsheets, legacy systems, or existing CRM platforms without loss or corruption.
1 week
Launch & Support
Smooth deployment with minimal disruption. Ongoing support, optimization, and feature additions as your needs evolve.
Ongoing
Tech Stack
Technologies We Use
Cutting-edge technologies for modern, high-performance websites
Backend
- Node.js
- Python/Django
- PHP/Laravel
- .NET Core
- Java/Spring
Frontend
- React
- Angular
- Vue.js
- Responsive web interfaces
Databases
- PostgreSQL
- MySQL
- MongoDB
- SQL Server
- Oracle
Cloud Platforms
- AWS
- Azure
- Google Cloud
Email Integration
- Gmail AP
- Microsoft Graph
- SMTP
Marketing Tools
- Mailchimp
- HubSpot
- ActiveCampaign
- EDI
CRM Solutions We Build
Sales CRM Systems
Complete sales management with lead tracking, pipeline visualization, opportunity management, quote generation, and revenue forecasting.
Real Estate CRM
Property listings, buyer/seller management, showing schedules, offer tracking, commission calculations, and transaction coordination.
Healthcare CRM
Patient relationship management, appointment scheduling, treatment tracking, referral management, and HIPAA-compliant communication.
Financial Services CRM
Client portfolio management, compliance tracking, financial planning workflows, document management, and secure client communications.
E-Commerce CRM
Customer purchase history, abandoned cart recovery, loyalty programs, and order management integration.
Professional Services CRM
Project-based client management, time tracking integration, proposal management, contract renewals, and service delivery coordination.
Industries We Serve
Healthcare
Patient engagement, appointment management, treatment tracking, communication portals.
Finance
Client portfolio management, compliance tracking, relationship management, advisory workflows.
Professional Services
Client management, project tracking, proposal management, service delivery.
Retail & E-Commerce
Customer loyalty, purchase tracking, personalized marketing, order management.
Real Estate
Property management, lead tracking, showing coordination, transaction management.
Manufacturing
Distributor management, dealer portals, customer support, order processing.
Frequently Asked Questions
Everything you need to know about custom CRM development
Custom CRM development involves building a customer relationship management system specifically for your organization rather than using platforms like Salesforce or HubSpot. The system is designed around your unique sales processes, customer journey, and business requirements—providing capabilities generic CRM platforms cannot deliver.
Basic CRM systems take 8-12 weeks. Mid-complexity platforms require 12-16 weeks. Comprehensive solutions with advanced features range from 16-24 weeks depending on integrations, automations, and customization depth. Agile methodology allows phased releases with core features live quickly.
Small business CRM systems start from £15,000-£30,000. Mid-market solutions range £35,000-£70,000. Enterprise platforms cost £80,000-£150,000+ depending on features, integrations, users, and complexity. We provide transparent quotes after requirements analysis.
Custom CRM software development provides perfect workflow alignment, unlimited flexibility, complete ownership, and no recurring license fees. While Salesforce and HubSpot work for many businesses, custom development is ideal when you need specific functionality, want to avoid monthly costs, or seek competitive differentiation through unique capabilities.
Yes, integration is core to our custom CRM development services. We connect with email platforms (Gmail, Outlook), marketing automation (Mailchimp, HubSpot), accounting software (Xero, QuickBooks), e-commerce systems, payment processors, and any business applications you use.
Yes, we develop native mobile applications for iOS and Android or responsive web interfaces that work perfectly on smartphones and tablets. Field sales teams can access customer data, update records, and manage opportunities anywhere.
Completely. We implement enterprise-grade security including data encryption, secure authentication, role-based access controls, regular backups, GDPR compliance, and protection against common vulnerabilities. Your customer data stays secure.
Yes, we provide comprehensive role-based training for sales, marketing, and service teams. Post-launch support includes ongoing maintenance, feature additions, bug fixes, system optimization, and technical assistance whenever needed.
Transform Your Customer Relationships Today
Stop struggling with generic CRM platforms that don’t fit your business. Partner with NetTrackers for custom CRM development that streamlines sales, improves service, and drives sustainable revenue growth.
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